Do you help with fully managed or co-managed IT?

Yes. We help determine which model fits your needs and match you with MSPs that specialize in that specific delivery approach.

Can you assist with the transition to a new MSP?

Absolutely. We support the full onboarding process—documenting responsibilities, ensuring clean handoffs, and clarifying escalation paths.

What if our needs change over time?

We provide ongoing oversight to ensure your MSP remains aligned, adjusting scope, SLAs, or partners as your business evolves.

Managed IT

Connect your business with the right MSP—and eliminate the guesswork.

We help organizations evaluate, select, and align with high-performing managed service providers that fit their technical needs, support expectations, and growth plans. From helpdesk and NOC coverage to infrastructure management and 24/7 support, we guide you to trusted MSP partners and ensure their services match how your business actually operates.

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Managed IT Services

What we take on.

01
MSP Evaluation & Shortlisting
We assess your environment, support needs, and growth plans to identify MSPs that are proven & reliable.
02
Support Model Alignment
We determine whether you need fully managed, co-managed, or specialized coverage and match you with providers built for that model.
03
Helpdesk, NOC & Onsite Coverage Mapping
We ensure the MSP’s capabilities, including service desk, NOC monitoring, escalation paths, and onsite resources, fit your operational needs.
04
Contract & SLA Structuring
We guide you through pricing, response times, service levels, and responsibilities so you enter the partnership with clarity and leverage.

Service operations map

MSPSharedInternal IT

Co-managed

NOC monitoring · MSP

Consortiv maps helpdesk, NOC, onsite and escalation coverage so the MSP you choose fits the support model you actually need. Example split only — your model is defined in the assessment.

Why CONSORTIV

Independent, accountable, engaged.

Platform Matching
We evaluate MSPs based on experience, service quality, SLAs, and technical depth to find the right partner for your business.
Support Model Clarity
We help define whether you need fully managed, co-managed, or hybrid support—and identify MSPs built for that model.
SLA Oversight
Faster Escalation
We guide escalation paths and ensure your MSP responds quickly when critical issues surface.
Ongoing Accountability
We monitor performance, contracts, and service levels so your MSP stays aligned as your business evolves.

How we work

Aligning your business with the right MSP in three clear steps

01
Assess & Define
We review your IT environment, support needs, pain points, and internal capabilities to determine the right support model.
02
Match & Validate
We shortlist qualified MSPs, compare capabilities and pricing, and guide you through interviews, SLAs, and contract terms.
03
Transition & Align
We support onboarding, clarify responsibilities, establish escalation paths, and ensure the MSP aligns to your operational goals.

Related work

See it in practice.

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Managed IT FAQ

What you need to know.

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We evaluate providers based on experience, responsiveness, technical depth, SLAs, and overall operational maturity to ensure they fit your environment.

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